What to Say in Standup Meetings: 10 Rules for Better Updates
An essential daily standup skill to master is knowing what to say and what not to say. For many agile teams, the daily standup meeting is used to inspect progress, identify issues, and make minor changes to your plans.
But too often it turns into an occasion for intricate problem-solving, long-winded discussions, status reports, or on-the-spot action.
To know what to say in standup meetings, keep these 10 simple principles in mind:
- Only mention whatâs relevant for most meeting participants
- Focus on items that impact todayâs work
- Communicate blockers that affect your work
- Acknowledge dependencies youâre responsible for
- Hold each other accountable
- Highlight remarkable problems when youâve found them
- Make changes to the existing plan
- Ask for specific help when you need it
- Offer help when you can give it
- Mention completed tasks others need to know about
đ©đŸâđ Check out our Daily standups hub for all our resources on running better standup meetings.
1. Only mention whatâs relevant for most meeting participants
If you want to remember just one item from this list, let this be your golden rule for daily standups: Only discuss whatâs relevant for most attendees.
Most issues with the daily standup â the meeting running over time, peopleâs minds checking out early â stem from conversations that are only relevant for a few folks.
âI have made this [letter] longer than usual because I have not had time to make it shorter.â
Blaise Pascal (1623â1662), French mathematician and philosopher
Had Blaise Pascal lived today, he might have been a developer writing something similar about daily standups. Keeping them short is an art that takes preparation and practice.
For a great standup update, donât:
- Enter into details and back-and-forth conversations about tasks, problems, and projects.
- Give statements that hold no value for anyone, like âI did the same as yesterday,â or âIâm going to write some code today.â
- Talk to just one person about a topic.
- Make the standup about you. Save your personal problems and opinions for your one-on-one meeting.
Keep your answers short. Consider carefully what information everyone should hear and whatâs better discussed with a few people afterward.
âWe had a huge all-hands meeting at Apple once ⊠And a guy stands up during the Q&A and starts asking Steve Jobs why he didnât get a raise or a good review. Steve looks at him in stunned disbelief and says, âI can tell you why. Because youâre asking this question in front of ten thousand people.ââ
Tony Fadell in âBuildâ
When someone does transgress, all meeting participants should feel comfortable calling a stop to the discussion and proposing to park the topic until after the standup.
2. Focus on items that impact todayâs work
In the Scrum methodology, teams run a version of standups called the Daily Scrum. The Daily Scrum should focus âon progress toward the Sprint Goalâ and produce âan actionable plan for the next day of work,â according to the Scrum Guide.Â
These guidelines mean the meeting should focus on topics related to todayâs work, roughly tackling:
- Adaptation: Is there anything we need to change about our plans to achieve the Sprint Goal?
- Short-term planning: What do we need to complete and discuss today to stay on track to meet the Sprint Goal?
- Impediments: What stands in the way of todayâs work?
You donât literally have to ask these questions, but these prompts reflect what the daily standup should achieve for most teams.
Donât ignore upcoming due dates because of this rule to focus on the present. A deadline looming next week is a perfectly viable topic to bring up since it might affect what the team should work on today.
Check out 57 Daily Standup Questions for More Engaging Updates if youâre looking for prompts to use in your daily standups.
3. Communicate blockers that affect your work
When something or someone blocks your work, the daily standup is an excellent opportunity to raise the issue. You can get advice, help, or clarify why something is stuck.
Doing so isnât always easy, especially if someone is the blocker. Here are tips on how to bring up people impediments during the daily standup:
- Remember the Prime Directive. Assume that everyone is doing the best job they can given their circumstances.
- Stick to facts and observations. State what you need, from whom, and by when you need(ed) it. Donât add presumptions about why the other person should find the task easy, difficult, or how much time it should take.
- Highlight whatâs at stake if getting what you need seems challenging. That way, everyone understands the trade-off between resolving your impediment now versus leaving it for later.
Whichever blocker you report, keep in mind the golden rule: there has to be a reason the entire group must know about it. For example, if you have a broken laptop, you need to talk to IT or your boss, not the standup crowd.
4. Acknowledge dependencies youâre responsible for
When you know someone is waiting for something from you, be proactive about mentioning it. Acknowledge during the daily standup that the item is still pending on your to-do list and give a realistic estimate of when you expect to get it done.
Following this rule has several benefits:
- You save the other person from worrying about bringing it up as a blocker. While the entire team should feel comfortable sharing blockers caused by others, that still doesnât make it easy or pleasant for most folks.
- The other person knows itâs on your radar and can adjust their plans by rearranging their work or finding another solution.
- You can get help more quickly. Other meeting participants with less on their plates get an opportunity to offer help or take on the item from you.
5. Hold each other accountable
Team members should hold each other accountable for getting their work done. So donât feel bad asking if someone needs help when a task hasnât been completed.
Achieving accountability as a team is challenging. You need trust and lots of it, so that:
- People dare to tell each other when theyâre not meeting their commitments without worrying about igniting arguments or retaliation.
- Political games arenât dictating peopleâs remarks.
- Feedback is about the work and never about the person.
Say someone committed to complete a task by Wednesday. By Thursday, you notice itâs still not done, and they donât mention anything about it during the standup. In that case, other team members should feel comfortable to inquire whatâs going on, regardless of each personâs title or seniority.
âNo group ever becomes a team until it can hold itself accountable as a team … Think, for example, about the subtle but critical difference between âthe boss holds me accountableâ and âwe hold ourselves accountable.â The first case can lead to the second; but without the second, there can be no team.â
âThe Wisdom of Teamsâ by Douglas Smith and Jon Katzenbach
Donât mistake this rule as a free pass to give someone critical feedback in front of their peers. Creating accountability about work items and commitments is necessary during a daily standup. Telling someone theyâre underperforming and need to improve should be reserved for one-on-one meetings.
6. Highlight remarkable problems when youâve found them
When you find a seemingly unfixable problem that might impact the customer or other teams, mention it during the standup.
Others can then offer help, take responsibility, or mitigate the issue for their stakeholders and plans. Donât go into problem-solving mode, though. Schedule a Lean Coffee or similar meeting with a few folks after the daily standup to discuss solutions.
âTell us bad news immediately â because good news takes care of itself. We can take bad news, but we donât like it late.â
Warren Buffett
If youâre already planning to resolve the issue yourself, let others know when youâre working on it, any roadblocks you foresee, and when you expect to have it fixed. Donât go into details about what youâre going to do exactly, how you found and analyzed the problem, and other such intricacies.
And if youâve found a minor problem that you fixed already or will shortly? Then donât mention it at all unless it impacts directly on the work of others.
7. Make changes to the existing plan
You can and should talk about any required changes to your plan to stay on track for the Sprint Goal. During a Sprint, Scrum allows you to make changes to the Sprint Backlog â which essentially reflects your plan for the Sprint â but not the Sprint Goal.
âThe purpose of the Daily Scrum is to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work.â
The Scrum Guide 2020 edition
The daily standup is an ideal moment to check how confident everyone feels about hitting the goal and make course corrections to stay on track.
For example, you could decide not to include a buggy auto-suggest feature to meet your objective of shipping a search function for your website.What you shouldnât do during daily standups is to set or discuss new goals and plans. Dropping that search function to build a new chat feature is something you talk about and decide during Sprint Planning.
8. Ask for specific help when you need it
When you face a challenge and know what help you need but not who can give it, mention it during the daily standup. Youâll have the attention of a handful to a dozen people who might have a solution or someone else in the organization who does.
For example, you might mention that youâre looking for someone who can proofread a short text in French or give a second opinion on a piece of JavaScript code you wrote.
Donât go into a long-winded issue youâre facing for which you donât yet know what help you need. In such cases, you can still adhere to this principle, though.
Share during the standup that youâre facing a challenging problem and would like to discuss it with someone after the standup.
Thatâs a short and specific request for help that fits standups.
9. Offer help when you can give it
Thankfully, most of us are inclined to offer support to a teammate when they have an issue we can solve. We donât have to dwell on that aspect of this principle for too long.
What does need attention is that many of us are too nice.
We offer help even when that jeopardizes our existing commitments and responsibilities. We then later also take the blame or overwork, the result of the fallout of the extra load we took on.
Make sure to highlight what you need to drop or de-prioritize when you offer help while your plate is already full so that someone else can step up and support you.
10. Mention completed tasks others need to know about
Daily standups shouldnât be status updates. But you can share work items youâve completed when that information might help you or others.
For example, you might share that youâve fixed all the bugs youâre aware of related to a specific feature. You consider that work done unless someone has found any new problems.
In such a case, your status update serves a purpose: youâre confirming with others whether your work item is truly done so you can move on to the next one.
What do Product Owners and other stakeholders say during standups?
Nothing! The daily standup meeting is run by the development team for the development team. Product Owners (POs) and other stakeholders say nothing during Daily Scrum meetings đ€« â unless theyâre working on the team as developers or youâre using an alternative project management approach like daily huddles.
âThe Daily Scrum is a 15-minute event for the Developers of the Scrum Team ⊠If the Product Owner or Scrum Master are actively working on items in the Sprint Backlog, they participate as Developers.â
The Scrum Guide 2020 edition
The attendance of POs and stakeholders isnât forbidden, but neither is it helpful. In their presence, a developer might feel uncomfortable following the principles weâve just discussed and end up where we were at the start of this article: not knowing what to say in a standup meeting.
Make your life easy with Parabolâs online standup tool
Remote teams can do their standups manually on Zoom, Slack, or in front of a board. But Parabolâs online standup tool can make your life much easier. Why not try it out? Itâs free!
Weâve run through every imaginable approach and tool for asynchronous standups ourselves but found that most:
- Disrupt your teamâs flow of work.
- Involve sitting through long updates.
- Compromise those in different time zones.
- Get off track or run over time.
Thatâs why weâve developed our own online standup solution. It saves your entire team time while staying up to date. You can share updates on your own time, set a cadence that suits your team, and review updates when youâre ready.
Looking for more daily standup resources?
Check out our daily standup hub or these other articles that cover different aspects of the art of standups: